Know Your Guests with Remote Identity Verification
No matter the type of accommodation – hotels, motels, apartments, villas, or campsites – they all have to check in their clients, even if there’s no reception desk. On the other hand, guests don’t want to be bothered with time-consuming check-in procedures and prefer online check-in solutions. Using our remote identity verification in an online check-in solution, accommodation providers can satisfy guests’ demands for flexibility and comfort upon their arrival while saving valuable resources.
Leveraging fully automated online check-in, guests are able to self-manage the check-in process completely online using their mobile devices or desktops. On top of that, remote check-in helps them avoid all the hassle and waiting related to old-fashioned check-in procedures, making their experience pleasant right upon their arrival to the accommodation.
On the flip side, the hoteliers get complete and verified information about each guest minus the bother of in-person check-ins.
Utilizing our Digital Onboarding Toolkit (DOT) in the online check-in, guests only have to take a picture of their passport or ID, follow simple prompts, and check if the data on the screen is correct. A confirmation email can be sent afterward, along with a passcode for an easy check-in to their accommodation.
With the online check-in using our DOT, all the tasks connected to standard check-in procedures can be executed automatically prior to guest arrival as the identity of each guest is biometrically verified remotely by highly secure identity verification technology.
By integrating DOT into the hotel check-in app, all guest’s identity-related data, including the photos of their IDs or passports, are automatically uploaded to the system during the online check-in. In addition, the guests feel more secure and have a better experience on-site as they don’t have to hand over their identity documents to anybody.
Our Digital Onboarding Toolkit offers a complete set of tools and options for cost-effective and reliable identity verification of guests remotely. The hoteliers can choose and combine DOT components and integrate them easily via API into their apps and hotel systems to suit their own needs.Visit the product page