Innovatrics Identity Verification Strengthens Signiant’s Identity Services in the EU
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Norway-based Signicat provides digital identity services across the European Union. Clients require remote identity proofing with legal validity equivalent to in-person checks, aligned with eIDAS (the EU regulation for electronic identification and trust services) and SEPBLAC (Spain’s AML/KYC authority for remote video identification and onboarding).
VideoID, Signicat’s patented solution for remote identity verification, used a provisional biometric check that worked for early rollouts. However, it lacked the scalability, configurability, and robustness needed for high-security use. Alternatives from major cloud providers were evaluated, but they did not fulfill the requirements for eID products. False rejection rates were also higher among elderly and ethnically diverse users, raising concerns about inclusiveness. At the same time, fraud threats increased, including face spoofing, deepfake injections, and camera manipulation. The team needed a solution with proven performance by an independent body to strengthen defenses without adding friction for users.
with SEPBLAC and eIDAS requirements
presentation and video injection attacks
the system, improve inclusiveness, and secure benchmarks
Signicat replaced the biometric component inside its remote identity verification platform and embedded Innovatrics 1:1 face matching engine with passive liveness detection into VideoID. The deployment aligned verification flows with SEPBLAC and eIDAS requirements, connected the engine to Signicat’s real-time video and AI infrastructure, and added configurable matching thresholds to balance security and user experience across different customer risk profiles.
Fraud prevention was reinforced by combining Innovatrics’ biometric matching with Signicat’s proprietary detection mechanisms to address presentation attacks and deepfakes. A layered approach is used: video-injection protection secures the capture channel, passive liveness confirms a real person, and a deepfake check adds an extra safeguard. The solution underwent internal and third-party adversarial testing, including deepfake and video-injection scenarios.
integrated with VideoID
with combined checks
for customer and legal needs
The upgraded VideoID platform now performs thousands of remote verifications daily across the EU. Settings can easily be adjusted per use case to balance security, compliance, and user experience. The system provides outcomes equivalent to in-person verification, enabling remote issuance of eIDs and qualified certificates. Its compliance with eIDAS and SEPBLAC ensures legal recognition of all verifications.
Accuracy improvements, benchmarked in NIST FRTE, lowered false rejection rates and improved inclusiveness, especially for elderly users and individuals from diverse ethnic backgrounds. Fraud attempts are detected with greater reliability, strengthening trust in regulated digital onboarding. The solution gives Signicat’s clients a secure, scalable identity verification method that meets compliance obligations and delivers a consistent user experience.
ranked by NIST FRTE for top performance
across user groups with lower false rejection rates
with EU regulations
“Innovatrics identity verification technology strengthened the heart of our VideoID solution, giving us the flexibility and reliability needed to strike the complicated balance between usability and security in our identity verification products — especially in regulated, high-risk environments. The guarantee of biometric models trained on unbiased datasets gives us the confidence to expand into new markets.”Tribe LeadSilvia LafuenteSignicat
Thanks to Innovatrics’ facial recognition algorithm, Signicat can fine-tune matching thresholds per use case to balance regulatory requirements and user experience. These settings work together with liveness and deepfake checks to keep security high and the experience smooth.
Innovatrics facial identity verification engine was embedded into VideoID with minimal disruption. The migration was completed in about six months, with ongoing joint optimization to maintain stability and fraud resistance.
The system handles thousands of VideoID checks daily across the EU for banks, public administrations, and trust service providers. Threshold configurations can be tuned per market, fast-tracking multi-country rollouts while preserving a consistent user experience.
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