Services

Every solution is different, as is every partner.

This is why Innovatrics offers a wide range of customized on or off-site assistance services. Innovatrics’ consultants and engineers can be your “extra pair of hands” to help you maximize your investment in our products and services. We can assist you with implementation, help you with the design, testing, and deployment of your finished solution or provide strategic guidance across a wide range of topics. The detailed scope and duration of product customization as well as services will be specified according to your needs.

All services can be delivered at Innovatrics or at the customer site upon request.

Training program

Innovatrics Training Programs provide our partners with the knowledge and skills to develop biometric applications and solutions utilizing Innovatrics’ technology. Our experienced instructors are qualified to help you understand how to integrate all of our products into your application and leverage the best practices that have helped hundreds of global organizations. Training programs are offered at our premises or at a customer-designated location.

Maintenance & Support

Our expert team backs up your mission-critical applications and lets you focus on your core business. Innovatrics support services include support through Online portal support (such as product documentation and FAQs, downloads of patches and upgrades, request and bug-tracking application), E-mail support (installation, product use and problem resolution) or Telephone support.  

When needed, our experts are always ready to provide you with On-site support assistance.

Consultancy

Our experts help you with design, testing and deployment of your products and solutions. We are ready to help with implementation of our products in various cycles of deployment.

Leveraging the expertise they’ve developed through countless engagements with clients worldwide, they can also provide strategic guidance on Development and deployment, Usability and performance, Architecture, Security and stability.

Deduplication Services

With our Deduplication services you will get “clean” database and detailed deduplication report.